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RIAA turns enterprise expertise into action.
RIAA brings together your data, business rules, and expert judgment so teams can get answers faster, make better decisions, and move work forward with confidence.
How Chat Works
RIAA Chat is the on-demand side of the product. A user asks a question in plain English, and RIAA returns a grounded answer using the right business context, data, documents, and rules.
It is built for real operational questions, not generic AI conversations. Teams can use it to understand what happened, why it happened, what needs attention, and what action should come next.
In practice:
Based on the Pharmacy Benefit Management Rebate Agreement, the key terms include:
- Tier 2 formulary placement
- Quarterly rebate at 18.5% of WAC
- Minimum 65% market share threshold
Every answer is grounded in your actual documents
How Agents Work
RIAA Agents are the operational side of the system. Instead of waiting for someone to ask a question, they work inside business processes to identify issues, apply logic, surface risk, and route the right work to the right people.
They can support workflows like exception review, duplicate detection, business-rule execution, outreach drafting, and metric generation.
What makes them different is that they are not generic assistants. They operate within your data, your rules, and your governance model.
What powers them:
Hover each node to learn how it works
RIAA is not a side tool. It is the intelligence layer across the product, helping teams ask better questions, automate more of the right work, and keep decisions aligned with business rules and expert knowledge.
See RIAA on your data.
We will show you how RIAA helps your team get answers faster and put intelligence directly into day-to-day operations.