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The right message, to the right customer, at the right moment.
Most teams miss the moment, or send the same message to everyone. Outreach360 notices the moment and drafts a message made for that one customer. You review and send.
Maria Chen
Last ordered six months ago
Hi Maria, it has been a while since your last order of the spring blend you liked. We saved your usual setup so a reorder takes one tap.
A first name in a template is not personal.
Today's tools can fire a templated email off a simple rule. They cannot write a message that fits each customer's real history and situation, because they do not carry your judgment or your context.
One message, everyone, a name dropped in.
Hi {first_name}, check out our latest update.
Would mean writing each one by hand.
Hi Maria, the spring blend you reorder is due.
Hi Sam, your team grew, here is a fit for that.
Hi Priya, six months in, here is a next step.
No team can do this at scale by hand.
So today you either blast everyone, or you do not reach out at all.
You set it up once. The system builds the outreach.
Your experts' judgment and your rules shape every draft. You stay in control at approval. The manual work of who to reach and what to say is done for you.
Inputs
Knowledge and signals from what you already use.
Then it builds the outreach
Every moment that should start an outreach.
Outreach360 watches for the events that matter and turns each one into a message made for that customer.
No purchase in six months
A win-back note that speaks to what they bought before.
Usage or spend dropping
A check-in before they drift away.
Renewal coming up
A timely, personal nudge.
A reorder is overdue
A reminder shaped around their pattern.
Reached a milestone
A congratulations that points to a natural next step.
A support issue just resolved
A follow-up that rebuilds trust.
Nothing goes out until you say so.
Every draft comes to you first. Approve it, adjust it, or hold it. You keep the final word on every message.
Hi Maria, it has been a while since your last order of the spring blend you liked. We saved your usual setup so a reorder takes one tap. Happy to help if anything has changed.
You keep the final word on every message.
Reach the right customers without the manual work.
Set up your knowledge, agents, and rules once. Outreach360 builds the outreach, you approve and send. See it on your data.